Sometimes the smallest act of courage can change everything. This story is a reminder of why it matters to speak up when something feels off because a single conversation can build trust, prevent harm, and make a lasting difference.

Psychological safety isn’t black and white, it’s a dance. It doesn’t appear overnight, and it won’t always look graceful. There will be missteps, awkward moments, and plenty of testing the edges. That’s not failure, it’s progress. Each step forward, each conversation, helps leaders and employees find their rhythm together. Over time, what once felt clumsy becomes the new normal, a workplace where trust, openness, and performance thrive.

When AI steps in, where do humans stand? Our latest blog explores the delicate balance between the rise of AI and the importance of genuine human connection. Discover why embracing vulnerability and prioritising human-to-human interaction is more crucial than ever in a world increasingly run by algorithms.

In many organisations, there’s a quiet group of people holding things together, the “centre-mids.” They’re not always in the spotlight, but they’re constantly reading the play, connecting dots, and supporting others. You’ll find them in wellbeing, HR, P&C, and H&S roles, carrying the emotional and operational load of looking after everyone else.

Explore how past work cultures shape new roles, and why supporting culture transitions can unlock potential, build trust, and improve workplace wellbeing.

Communication isn't just what we say or what we write, it’s also how we behave, what we wear and how we present ourselves. We’re constantly communicating to the world whether we realise it or not - or whether we want to or not. The key to it all is practice. They say it takes 10,000 hours to master something and communication is no exception to this rule. Be patient with yourself and be patient with those you’re chatting to. At the end of the day we’re all human and are going to say the wrong thing from time to time. 

Celebrating others' successes is such an important part of work life. When I learnt how to give praise in different ways so that it actually landed with people, I felt my relationships and connections grow. It was rewarding to watch people feel proud of their accomplishments and I believe it helped motivate them to continue working towards their workplace goals. The better my team does, the better I will do, regardless of what my position is in the team. 

Whilst we don’t believe there's one set blueprint for what makes a good leader, we do believe there are certain soft skills or traits that enable a person to be a better leader. From our experience over the years, this is what they look like.